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tati99 Privacy Policy for Your Account

tati99 Privacy Policy explains how we handle your account details, phone verification, wallet records and device signals when you use our Indonesia access.

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CONTACT PATHS

Get Privacy Help Beside Your Account

A clear support route matters when a privacy question appears beside a login or wallet status issue.

Account request Ask us to find the account record linked to your verified phone path. We may request account identifiers before discussing personal data, helping prevent a privacy reply from reaching the wrong person.
Wallet record For DANA, OVO, GoPay or QRIS questions, include the transaction reference and status shown in your account. We use those details to separate a payment receipt question from a broader data request.
Change request Request a correction or deletion through support with the exact field you want changed. We will explain any record that must remain for account service, dispute handling or legal duties.
DATA CONTROLS

Inside tati99 Data Handling

Our privacy process follows the same account steps you see on mobile and desktop, rather than treating a phone session as anonymous.

Collection

We collect the details you enter at account opening, including contact data and verification results. We also receive technical signals such as browser type, device identifier, IP address and session times when you access your account.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a wallet event to the correct account. We record status and receipt context, not the private login credentials held by your bank or wallet.

Cookies

Cookies may remember language, session state and selected page settings. You can remove or restrict them through your browser, although changing those controls may require another login or affect saved account preferences.

Account security

We use phone verification before account access and may compare device or session signals when a sign-in looks unusual. If a device changes, we may ask for an additional account check before discussing private records.

Retention

We keep personal and transaction records only for the period needed to operate the account, resolve a receipt or status dispute, protect access and meet applicable legal duties. After that, deletion or aggregation may follow.

Your request

You can ask what personal data we hold, request a correction, ask about deletion or raise a cookie question. Send the request through support with enough account detail for us to verify your identity safely.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover the account step, wallet references, device behaviour, cookies, retention and access requests without turning a privacy question into a general lobby explanation. If your situation is not listed, send the specific question through support and include only the account details needed for verification.

The tati99 Privacy Policy covers account details, phone verification, wallet and bank references, device signals, cookies, retention, security checks and requests to access, correct or delete eligible personal data.

We use phone verification before account access to connect the right person with the right account and reduce mistaken disclosures. A device or session change may lead to another check before private records are discussed.

Yes. The Privacy Policy covers transaction references, selected rail, receipt details and status for DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity linked to your account.

Yes. Send a correction request through the support path and identify the field that appears wrong. We verify the account first, then explain the change or any record that must remain for legal duties.

Cookies can retain session state, language and page choices when you move through the account on mobile. Your browser can remove or restrict them, but you may need to sign in again afterward.

We retain records for the period needed for account service, access protection, receipt disputes and applicable legal duties. When that need ends, records may be deleted or kept only in a non-identifying form.

Use the support route on our contact page and ask for a personal data access request. Include your verified account contact, request type and relevant reference, while avoiding wallet passwords or bank credentials.

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